Powering the Future: Smarter Grids, Sustainable Energy, Intelligent Decisions
The race to net zero is transforming the energy sector, with governments globally aiming to generate 100% low carbon electricity in the next decade. Power companies face rising demand, renewable integration and regulatory pressure, all while maintaining reliability and efficiency.
Our Customers
Powering the Future: Smarter Grids, Sustainable Energy, Intelligent Decisions
The race to net zero is transforming the energy sector, with governments globally aiming to generate 100% low carbon electricity in the next decade. Power companies face rising demand, renewable integration and regulatory pressure, all while maintaining reliability and efficiency.
Our Customers
Powering the Future: Smarter Grids, Sustainable Energy, Intelligent Decisions
The race to net zero is transforming the energy sector, with governments globally aiming to generate 100% low carbon electricity in the next decade. Power companies face rising demand, renewable integration and regulatory pressure, all while maintaining reliability and efficiency.
Our Customers
Powering the Energy Sector
Solving the Biggest Challenges in Power Operations
Power companies typically face evolving obstacles - renewable energy integration, increased regulation, network optimisation and reliability. Here’s how CKDelta helps you overcome them.
Demand & Supply Forecasting
AI-powered models predict consumption and supply, helping to balance resources and avoid shortages.
Vulnerable Customer Identification
Clear visibility into consumption patterns enables identification of vulnerable customers.
Asset Performance and Maintenance
Predictive insights optimise asset health, reduce unplanned outages and extend equipment life.
Rising Workloads Require Faster Decisions
Our agents act as an extension of your team, orchestrating processes and executing decisions.
Powering the Energy Sector
Solving the Biggest Challenges in Power Operations
Power companies typically face evolving obstacles - renewable energy integration, increased regulation, network optimisation and reliability. Here’s how CKDelta helps you overcome them.
Demand & Supply Forecasting
AI-powered models predict consumption and supply, helping to balance resources and avoid shortages.
Vulnerable Customer Identification
Clear visibility into consumption patterns enables identification of vulnerable customers.
Asset Performance and Maintenance
Predictive insights optimise asset health, reduce unplanned outages and extend equipment life.
Rising Workloads Require Faster Decisions
Our agents act as an extension of your team, orchestrating processes and executing decisions.
Powering the Energy Sector
Solving the Biggest Challenges in Power Operations
Power companies typically face evolving obstacles - renewable energy integration, increased regulation, network optimisation and reliability. Here’s how CKDelta helps you overcome them.
Demand & Supply Forecasting
AI-powered models predict consumption and supply, helping to balance resources and avoid shortages.
Vulnerable Customer Identification
Clear visibility into consumption patterns enables identification of vulnerable customers.
Asset Performance and Maintenance
Predictive insights optimise asset health, reduce unplanned outages and extend equipment life.
Rising Workloads Require Faster Decisions
Our agents act as an extension of your team, orchestrating processes and executing decisions.
Impact
We have achieved
Impact
We have achieved
Impact
We have achieved
Savings of
£4M
in operational cost
Savings of
£4M
in operational cost
Savings of
£4M
in operational cost
Customer response time to
<1 sec
from 48 hours previously
Customer response time to
<1 sec
from 48 hours previously
Customer response time to
<1 sec
from 48 hours previously
Regulatory incentives of
£5M+
identifying at risk customers
Regulatory incentives of
£5M+
identifying at risk customers
Regulatory incentives of
£5M+
identifying at risk customers
UKPN
Freeing Up the Frontline: How an AI Agent is Transforming Email Triage
UK Power Networks faced mounting pressure to manage thousands of customer emails during disruptions. Manual triage slowed response times and strained frontline teams. Partnering with CKDelta, UKPN deployed a Virtual Customer Agent powered by AI to automate classification and summarisation, achieving 98% accuracy and freeing staff to focus on urgent cases.
UKPN
Freeing Up the Frontline: How an AI Agent is Transforming Email Triage
UK Power Networks faced mounting pressure to manage thousands of customer emails during disruptions. Manual triage slowed response times and strained frontline teams. Partnering with CKDelta, UKPN deployed a Virtual Customer Agent powered by AI to automate classification and summarisation, achieving 98% accuracy and freeing staff to focus on urgent cases.
UKPN
Freeing Up the Frontline: How an AI Agent is Transforming Email Triage
UK Power Networks faced mounting pressure to manage thousands of customer emails during disruptions. Manual triage slowed response times and strained frontline teams. Partnering with CKDelta, UKPN deployed a Virtual Customer Agent powered by AI to automate classification and summarisation, achieving 98% accuracy and freeing staff to focus on urgent cases.
A reduction of
75%
in email triaging time
A reduction of
75%
in email triaging time
A reduction of
75%
in email triaging time
An accuracy rating of
98%
in classifying emails
An accuracy rating of
98%
in classifying emails
An accuracy rating of
98%
in classifying emails
Query response time
<1 sec
from 48 hours previously
Query response time
<1 sec
from 48 hours previously
Query response time
<1 sec
from 48 hours previously
Related Solutions
Discover how CKDelta can help your industry
Workforce
Transform Every Operation with the Complete AI △Workforce for Utilities
Learn more
Demand
Predict consumption patterns across assets, enabling proactive planning and optimised resource allocation.
Learn more
Prevent
Assess asset health and plan maintenance, helping to prevent failures and optimise performance.
Learn more
Related Solutions
Discover how CKDelta can help your industry
Workforce
Transform Every Operation with the Complete AI △Workforce for Utilities
Learn more
Demand
Predict consumption patterns across assets, enabling proactive planning and optimised resource allocation.
Learn more
Prevent
Assess asset health and plan maintenance, helping to prevent failures and optimise performance.
Learn more
Related Solutions
Discover how CKDelta can help your industry
Workforce
Transform Every Operation with the Complete AI △Workforce for Utilities
Learn more
Demand
Predict consumption patterns across assets, enabling proactive planning and optimised resource allocation.
Learn more
Prevent
Assess asset health and plan maintenance, helping to prevent failures and optimise performance.
Learn more
