Rob Mustard - AI Is No Longer Optional
In this episode of AI for Good, we sit down with Rob Mustard, Director of Capital Investment at Scottish Water, to explore how AI is reshaping decision-making in one of the UK’s most critical industries. With over 30 years in the sector, Rob shares his journey from early scepticism — once viewing AI as a “flash in the pan” — to seeing its real impact firsthand. Today, AI is helping teams navigate the complexity of managing a £1bn+ annual investment programme, turning vast volumes of data into faster, smarter, and more informed decisions. At its core, this episode challenges the hype and the fear around AI, offering a pragmatic view from the front line of utilities: the future isn’t AI versus humans — it’s the power of both working together.
June 25, 2026
Rob Mustard
Director of Capital Investment at Scottish Water, responsible for delivering its £6bn (2021–27) investment programme and overseeing investment planning, commercial, procurement, Net Zero and Health & Safety. The programme supports Scotland’s water and wastewater infrastructure while advancing key strategic ambitions including service excellence, sustainability and financial resilience. Previously Director of Digital & Transformation, leading enterprise-wide innovation and establishing a business transformation programme to enhance services for customers and the environment. Has also held senior roles across wastewater operations and investment planning.
Rob Mustard - AI Is No Longer Optional
In this episode of AI for Good, we sit down with Rob Mustard, Director of Capital Investment at Scottish Water, to explore how AI is reshaping decision-making in one of the UK’s most critical industries. With over 30 years in the sector, Rob shares his journey from early scepticism — once viewing AI as a “flash in the pan” — to seeing its real impact firsthand. Today, AI is helping teams navigate the complexity of managing a £1bn+ annual investment programme, turning vast volumes of data into faster, smarter, and more informed decisions. At its core, this episode challenges the hype and the fear around AI, offering a pragmatic view from the front line of utilities: the future isn’t AI versus humans — it’s the power of both working together.
June 25, 2026
Rob Mustard
Director of Capital Investment at Scottish Water, responsible for delivering its £6bn (2021–27) investment programme and overseeing investment planning, commercial, procurement, Net Zero and Health & Safety. The programme supports Scotland’s water and wastewater infrastructure while advancing key strategic ambitions including service excellence, sustainability and financial resilience. Previously Director of Digital & Transformation, leading enterprise-wide innovation and establishing a business transformation programme to enhance services for customers and the environment. Has also held senior roles across wastewater operations and investment planning.
Rob Mustard - AI Is No Longer Optional
In this episode of AI for Good, we sit down with Rob Mustard, Director of Capital Investment at Scottish Water, to explore how AI is reshaping decision-making in one of the UK’s most critical industries. With over 30 years in the sector, Rob shares his journey from early scepticism — once viewing AI as a “flash in the pan” — to seeing its real impact firsthand. Today, AI is helping teams navigate the complexity of managing a £1bn+ annual investment programme, turning vast volumes of data into faster, smarter, and more informed decisions. At its core, this episode challenges the hype and the fear around AI, offering a pragmatic view from the front line of utilities: the future isn’t AI versus humans — it’s the power of both working together.
June 25, 2026
Rob Mustard
Director of Capital Investment at Scottish Water, responsible for delivering its £6bn (2021–27) investment programme and overseeing investment planning, commercial, procurement, Net Zero and Health & Safety. The programme supports Scotland’s water and wastewater infrastructure while advancing key strategic ambitions including service excellence, sustainability and financial resilience. Previously Director of Digital & Transformation, leading enterprise-wide innovation and establishing a business transformation programme to enhance services for customers and the environment. Has also held senior roles across wastewater operations and investment planning.
