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Terms and conditions

Please read these terms and conditions carefully before using this site.

Who we are and how to contact us is a site operated by CKH IOD UK Limited ("we" “us” and “our”), a limited company registered in England and Wales (company number 11324057) with registered office at Hutchison House, 5 Hester Road, London SW11 4AN. Our VAT number is 302 2002 89.

To contact us, please complete a contact form.

By using our site you accept our terms

By using our site, you confirm that you accept these terms of use and agree to comply with them. We recommend that you print a copy of these terms for future reference. If you do not agree to these terms, you must not use our site.

These terms of use refer to the following additional terms, which also apply to your use of our site:

  • Our Privacy Policy.
  • Our Cookie Policy, which gives information about our site’s cookies.

Suspension or withdrawal

Our site is made available free of charge.

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for any reason. We will try to give you reasonable notice of any suspension or withdrawal.

You must ensure that anyone who accesses our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

How you may use material on our site

We and our licensors are the owner or licensee of all intellectual property rights in our site, and in its content. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may download materials from our site where they are made available for download by us, and you may print off or download material from our site for your personal or internal business use. You must not modify the hard or digital copies of any materials you print off or download from our site in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics from our site separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged. You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Our trade marks are registered

“CKDelta” is a registered trade mark of CKH IOD Data Limited, a member of the group of companies owned by CK Hutchison Holdings Limited.

“CKH” is a registered trade mark of (by class and territory) Cheung Kong (Holdings) Limited, CK Hutchison Enterprises Limited and Hutchison Whampoa Enterprises Limited, members of the CK Hutchison Holdings group of companies.

The “Three”, “Australian Gas Networks”, “Wales&West Utilities”, “Northumbrian Water”, “Hutchison Ports”, “Watsons”, “Superdrug” and “Marionnaud” trade marks are each owned by members of the group of companies owned by CK Hutchison Holdings Limited.

You are not permitted to use them without our approval, unless they are part of material you are using as permitted under the How you may use material on our site paragraph above.

Do not rely on information on this site

The content on our site is for general information only. It is not intended to amount to advice you should rely on. You must obtain professional or specialist advice before taking, or refraining from, any action based on our site’s content.

Although we make reasonable efforts to update our site’s content, we make no representations, warranties or guarantees, whether express or implied, that it is accurate, complete or up to date.

If you are a business user

  • We exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it.
  • We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with use of, or inability to use, our site, or use of or reliance on any content displayed on our site.
  • In particular, we will not be liable for loss of profits, sales, business, or revenue; business interruption; loss of anticipated savings; loss of business opportunity, goodwill or reputation; or any indirect or consequential loss or damage.

If you are a consumer user

  • Please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

  • If defective digital content that we have supplied, damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation.

We are not responsible for viruses and you must not introduce them

We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your IT, computer programmes and platform to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.


We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time. These terms were most recently updated on 24 September 2019.

We may update and change our site from time to time to reflect changes to our products, our customers’ needs and our business generally.

Disputes and governing laws

If you are a business, these terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

CKH IOD Data Limited is not responsible for updating information contained in third party lists or databases.